Account Suspended

Jaydipsojitra

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My Mturk account is suspended without any intimation. How can I reopen it?
 

jan

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My Mturk account is suspended without any intimation. How can I reopen it?
you will have to email them and ask why it was suspended. Sometimes it is some verification reason. Other times, they might think it was a problem with your work. What did your email say?
 
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Jaydipsojitra

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you will have to email them and ask why it was suspended. Sometimes it is some verification reason. Other times, they might think it was a problem with your work. What did your email say?
On which email id I will email them?
 

Jaydipsojitra

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Hi there,

We apologize for the inconvenience caused by your account suspension.

Having looked into your account, I see that your account was suspended pending verification of the account holder’s identity.

Please send us a copy of your driver’s license or an equivalent government issued Identification Document (ID).

You can provide your ID by sending a scanned copy to our secure fax line at 1-206-569-1407. The specialized team who handles these requests will only accept the information by fax, so we recommend using an online fax service if you do not have access to a fax machine.

In addition, please be sure to type or clearly print the following information at the top of the document to help us identify you:

1. Your first and last name
2. The email you use to log into your MTurk Worker account

Once we receive and validate this information, we will proceed with reinstating your account. Please note that if we are unable to verify your identity, you will not able to disburse your current earnings balance or otherwise participate in the MTurk marketplace.”]

I wish you and your family well during this time.

Please let us know if we helped resolve your issue:

If yes, please click here:
http://www.amazon.com/gp/help/survey?p=A2W4ET59F6GRRI&k=hy

If no, please click here:
http://www.amazon.com/gp/help/survey?p=A2W4ET59F6GRRI&k=hn

Best regards,
Najreen A.
Mechanical Turk Worker Support
 
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jan

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Hi there,

We apologize for the inconvenience caused by your account suspension.

Having looked into your account, I see that your account was suspended pending verification of the account holder’s identity.

Please send us a copy of your driver’s license or an equivalent government issued Identification Document (ID).

You can provide your ID by sending a scanned copy to our secure fax line at 1-206-569-1407. The specialized team who handles these requests will only accept the information by fax, so we recommend using an online fax service if you do not have access to a fax machine.

In addition, please be sure to type or clearly print the following information at the top of the document to help us identify you:

1. Your first and last name
2. The email you use to log into your MTurk Worker account

Once we receive and validate this information, we will proceed with reinstating your account. Please note that if we are unable to verify your identity, you will not able to disburse your current earnings balance or otherwise participate in the MTurk marketplace.”]

I wish you and your family well during this time.

Please let us know if we helped resolve your issue:

If yes, please click here:
http://www.amazon.com/gp/help/survey?p=A2W4ET59F6GRRI&k=hy

If no, please click here:
http://www.amazon.com/gp/help/survey?p=A2W4ET59F6GRRI&k=hn

Best regards,
Najreen A.
Mechanical Turk Worker Support
workers have to provide that information (I did, way back when I opened my account).

Good luck!
 

Jaydipsojitra

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Final reply from mturk now what to do
There are 500$ in my account
Hello,

Unfortunately, we are not able to take any additional action regarding your Amazon Mechanical Turk Worker account suspension, or offer any additional insight. Please refer to our earlier correspondence for details regarding this decision.

Your account will not be re-opened. We regret that we have not been able to address your concerns to your satisfaction.

Thank you for your understanding.

Sincerely,

Account Specialist
 
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jan

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you don't have ID to fax to them?