Unfair Rejections

Eeyun

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Recently got a rejection that is provable bogus. Their rejection reason is "Already took the survey" yet my MTS History says this is the only HIT I took from this requester. Even went back a few months on the Mturk dashboard to see if MTS missed something. (It was corona related so shouldnt have to look back that far if I did indeed already take it). What's more frustrating is they have 100 positive reviews in turkerview and yet they refuse to answer my email. (I was polite in the email) .

Is there anyway this rejection can be overturned through amazon? It's only one hit but it's 5 dollars that are rightfully mine.
 
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TSolo315

SnapNCrackle
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The only way to get it overturned is to talk with the requester about it directly. Amazon won't help. (The only time I have ever seen them step in is when a requester erroneously mass rejected tens of thousands of HITs.)

Occasionally the same survey is posted by more than one requester account. Not very common but it could be the case.
 
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