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Problem submitting the result for this HIT

Discussion in 'Requester Support' started by Vicky26, May 14, 2018.

  1. Vicky26

    Vicky26
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    • Requester
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    Hello,

    I am a first-time Mturk requester user. I tried to integrate Qualtrics with mTurk by using the piped text random number generator featured in Qualtrics to generate a random number and have the participants copy the random number back to mTurk.

    However, as I was testing the survey myself (have not published the study yet) after I copied the random number to mTurk site, a warning box showed up saying "there was a problem submitting your results for this HIT."

    More specifically, the box stated: "This HIT is still assigned to you. To try this HIT again, refresh the page. If this problem persists, you can contact the Requester for this HIT by clicking "HIT Details" above and then clicking "Contact This Requester" at the bottom of the pop-up. To return this HIT and continue working on other HITs, click the "Return" button on the top or bottom of the right side of the page."

    Has anyone had the same problem? And could you please tell me how to fix it?

    Thank you for your time reading this post. Any advice and suggestions will be greatly appreciated :)
     
    #1 Vicky26, May 14, 2018
    Last edited: May 14, 2018
  2. electrolyte

    electrolyte
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    The Ghost of MTurk Past

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    I know as a worker, that's a pretty common error we see but unfortunately, I don't know what causes it or how a requester can fix it! Someone else will hopefully come along with some insight, but I know we do see it quite a bit.
     
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  3. Vicky26

    Vicky26
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    Yes, I see works often run into this problem. Hopefully, there is a way to fix it :)