How do I remove my Mturk suspension? without having a fax

julietaZG

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Hello, my Mturk worker account has been suspended.

To eliminate the suspension I am asked to send my driver's license by fax, the problem is that I do not have a fax machine and nobody I know has one, do you know what I can do for this case ?, There is a website, a mobile application ? Help please, and excuse me if I couldn't write here, I'm something new in the forum. Thank you
 

aveline

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Hello, my Mturk worker account has been suspended.

To eliminate the suspension I am asked to send my driver's license by fax, the problem is that I do not have a fax machine and nobody I know has one, do you know what I can do for this case ?, There is a website, a mobile application ? Help please, and excuse me if I couldn't write here, I'm something new in the forum. Thank you
I've used FaxZero a couple times and never had issues. I think office supply stores and places that do shipping (PostNet, UPS Store, etc) typically offer fax services as well.
 
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julietaZG

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Hi thanks. Do you know how long it takes after sending the fax from faxzero, so that they release my account?
 

aveline

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Hi thanks. Do you know how long it takes after sending the fax from faxzero, so that they release my account?
I'm really not sure. I've never had to deal with that. The fax itself should be instant though, so it's just up to however long Amazon wants to take.
 

julietaZG

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God, what have I done then so they want to verify my identity. I'm only 2800 Hit
 

aveline

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God, what have I done then so they want to verify my identity. I'm only 2800 Hit
I wouldn't worry much about it. It seems to happen quite often to newer accounts. They just want to make sure they have accurate information and you should be good to go again.
 

julietaZG

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Well, this thread will be here for when it happens to other new workers. Thank you very much for everything, happy night.
 
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Naaz

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My account too requires verification. No reply from mturk though . It's been three days now
 

Naaz

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How to go about.. anyone can help
 

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My account too requires verification. No reply from mturk though . It's been three days now
I'm sorry to hear this :( I would continue to email them everyday until you get a response or you see that you account is back.
 

Naaz

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Well, this thread will be here for when it happens to other new workers. Thank you very much for everything, happy night.
Did you get account back
 

julietaZG

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Hello, my account still does not receive answers, I was suspended on the 18th of last month and a week ago I sent my documents via FaxZero and there are still no answers.
 

julietaZG

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I do, but I only answer twice and then they seem to forget everything about you. It's that Mturk doesn't care much about his workers. It is impossible to obtain a fax machine because it is obsolete, but you are still asked to send a fax
 

julietaZG

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Not yet, and it's been days, use FaxZero to send my documents and you?
 

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I do have the same issue. A week before my account was also suspended.
I faxed them many times but haven't received any response yet.

:(
 

Naaz

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I do have the same issue. A week before my account was also suspended.
I faxed them many times but haven't received any response yet.

:(
Any other way to contact them. They have not replied to my email
 

Naaz

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Hello, my Mturk worker account has been suspended.

To eliminate the suspension I am asked to send my driver's license by fax, the problem is that I do not have a fax machine and nobody I know has one, do you know what I can do for this case ?, There is a website, a mobile application ? Help please, and excuse me if I couldn't write here, I'm something new in the forum. Thank you
Have u got your account back
Please update