- Feb 13, 2016
- Reaction score
For me, they auto-assigned it back in mid-February. I don't think there was a qual batch, it was just given out to people who work a lot for the various OCMP accounts, I think.How did you get the Agent qual? Was there a Qual HIt?
Hindsight is 20/20, but now I wish I would have kept track of all my Hits in a spreadsheet saying fulfilled or not.For me, they auto-assigned it back in mid-February. I don't think there was a qual batch, it was just given out to people who work a lot for the various OCMP accounts, I think.
If there are OCMP75 workers who were underpaid and/or not paid bonuses at all yesterday or last Thursday, please get in touch with OCMP and don't let up until we get this resolved. I cast a wide net and sent an email to several contacts there, and asked them in the first line to pass it along to whomever could assist me. I don't trust that the general support email address is a good source anymore, unfortunately.
In my case, I went through my dashboard and counted every HIT I completed under the various task types, and sent them a dated list with all the numbers. There's no way for us to tell which ones were fully satisfied and which were submitted as "no response / user abandoned" or similar, but hopefully as a sign of good will they'll just give us the earned bonus on every completed task. Especially now that the pay rates were cut.
Just one of each will work... I have no idea how long but it shouldn't be longer than a week I would assumeA question, how long does it usually take to get the normal userside qualification from the 10 request hits? Just wondering since it been a couple days since mines were approved and paid. Or would I have to do more than just one of them each?
True, but I don't think they should take the ratings into account because they were never clearly explained (did the overall 1-10 "user experience" slider count toward the agent's rating total?) and it was/is too easy for chatters to submit the conversation without moving the slider bars. Even though they were marked as required, you could still submit a chat with the sliders at the default numbers and no interaction.Yea.. Quite possibly mine is still off I have done 1344 ocmp75 with about 30-40 .25. so 1300 I have done $1. I received $340.84. I am sure it is off because of the amount I did I do not think that I only had half which is what they have me pretty at pretty much.
But you have to account in the less than 13 and the ones were they stopped responding I guess it could be pretty close to correct.
I definitely agree and I brought that up but they never responded to that part of the question.True, but I don't think they should take the ratings into account because they were never clearly explained (did the overall 1-10 "user experience" slider count toward the agent's rating total?) and it was/is too easy for chatters to submit the conversation without moving the slider bars. Even though they were marked as required, you could still submit a chat with the sliders at the default numbers and no interaction.
There was also a point last week where they moved all the defaults down to 3 (it was previously 5 for the user experience slider and 3 for the other sliders, which would give the agent a default score of 14 overall). So with the new default set at an overall score of 12, any chatter who didn't take the time to rate appropriately was effectively taking our bonus away. I truly don't think most chatters would have knowingly done that, but it would have been easily possible to miss a slider or forget the rating entirely.
I just think that after all the pay cuts and miscommunication, they should tally all of our completed tasks, divide them in half, and bonus us that amount. It would go a long way to engender some good will. If I can ever get someone communicative on the other end of these emails, I'll keep advocating for that for all the agents.
I wish I had the qual. I keep missing when they post the qual hits.Two OCMP people told me they were coming back soon, they just need to assess their data a bit. Something tells me these tasks that are up right now are part of that. I know they're sucky, but if you have the qual, come help me out on them, ok? The faster we get them done, the quicker we can get back to our money train
I don't want to bother them. They will stick my name in some no-no list or something