getting logged out of Amazon for no reason

craig1954

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I have been logged out of Amazon after completing long HITS. I leave the HITS tab open, the current HIT page, along with Dashboard, and when I return to input my 'secret code' I find I'm logged out and then cannot reaccess that HIT. This last one prevented me from getting over $10 with bonus money. Anybody else have this problem and know what to do about it?
 

aveline

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I have been logged out of Amazon after completing long HITS. I leave the HITS tab open, the current HIT page, along with Dashboard, and when I return to input my 'secret code' I find I'm logged out and then cannot reaccess that HIT. This last one prevented me from getting over $10 with bonus money. Anybody else have this problem and know what to do about it?
In the past, MTurk has generally logged everyone out every 12 hours (the "Keep me signed in" checkbox doesn't really do anything.) They changed something within the last few months though, and it seems to be happening a lot less frequently now, which kinda makes it feel a lot more random and annoying when it does happen.

What I've always done is log out and back in every morning before I start work. That way it should guarantee that I can work at least 12 hours before I need to worry about being logged out again.
 

craig1954

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In the past, MTurk has generally logged everyone out every 12 hours (the "Keep me signed in" checkbox doesn't really do anything.) They changed something within the last few months though, and it seems to be happening a lot less frequently now, which kinda makes it feel a lot more random and annoying when it does happen.

What I've always done is log out and back in every morning before I start work. That way it should guarantee that I can work at least 12 hours before I need to worry about being logged out again.
That I understand but my issue is getting logged out much quicker than 12 hours. Maybe after only an hour has gone by. Does not happen often but it always happns at the worst time. If I was a conspiracy theorist then this would be intentional to get my data without having to pay, but I'm not.
 
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aveline

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That I understand but my issue is getting logged out much quicker than 12 hours. Maybe after only an hour has gone by. Does not happen often but it always happns at the worst time. If I was a conspiracy theorist then this would be intentional to get my data without having to pay, but I'm not.
That is strange. I'll sometimes get logged out if I'm logged in on a couple different computers and making a lot of page requests between them, but that can be rare. I can't really say why it would be the case for you, though.
 

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I have been logged out of Amazon after completing long HITS. I leave the HITS tab open, the current HIT page, along with Dashboard, and when I return to input my 'secret code' I find I'm logged out and then cannot reaccess that HIT. This last one prevented me from getting over $10 with bonus money. Anybody else have this problem and know what to do about it?
I'm sorry about the timing of being logged out. I have no idea what could be causing that. I'm more concerned about where your HITs are disappearing to when you log back in though. Did they just expire? You should still be able to access the HIT from your HITs Queue when you log back in to input the codes as long as the timer didn't run out.
 
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Finn Mertens

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That I understand but my issue is getting logged out much quicker than 12 hours. Maybe after only an hour has gone by. Does not happen often but it always happns at the worst time. If I was a conspiracy theorist then this would be intentional to get my data without having to pay, but I'm not.
Which addons do you have? Have you cleared your cookies/cache lately? It's hopefully just something to do with cookies being deleted.
 

JCIII

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Just know when you get logged out you can always get back to the screen to put in the code if you first click on the link:

No need to ever lose out on a payment you earned.
 
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craig1954

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I'm sorry about the timing of being logged out. I have no idea what could be causing that. I'm more concerned about where your HITs are disappearing to when you log back in though. Did they just expire? You should still be able to access the HIT from your HITs Queue when you log back in to input the codes as long as the timer didn't run out.
Still learning this stuff. I will keep this in mind if/when it happens again.

Wow! Just got a compensation HIT from the requester. It was unasked for and a very pleasant, and valuable, surprise.
 
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scrmcasey

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Still learning this stuff. I will keep this in mind if/when it happens again.

Wow! Just got a compensation HIT from the requester. It was unasked for and a very pleasant, and valuable, surprise.
That's fantastic news!!! I'm glad the requester did the right thing by you.
 
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