I don't know if you can help me, but I am just trying all the information I can find. Both my mTurk and Amazon accounts were not accessible starting two weeks ago today. I received an email from mTurk that they needed me to fax my driver's license, I did this a couple of times a day for a week and emailed consistently (the Jeff and mturk support emails). I am not sure what to do to get my account reinstated. I did contact Amazon customer service multiple times and was finally able to get my regular Amazon account reopened. My mTurk still is suspended and I have a job that I completed and the requester is asking how to get payment to me, they offered to send through paypal and have me fill out a petty cash receipt, but I would prefer to go through mTurk. I have tried everything, even Facebook to try to resolve this. Please let me know if you know of anything else I can try or any further contact information. I have found through searches that some people it only takes hours and others it can take up to 6 weeks. I provided the information and thought it would be quickly resolved. Thanks for any information or help you can give me.