- Mar 3, 2018
- Reaction score
I take it this relates to Connect (?)UPDATE: We are now testing bank transfers on production and will be rolling it out in waves starting today.
We are currently in the final stages of testing the bank transfer payout option in production. We are using Stripe as our bank transfer provider. They are one of the most secure and trusted platforms in the industry (we also use their services for our identity verification).
Because this feature has been expedited, we are releasing this as a BETA feature. Although we've done quite a bit of testing over the last few days, we ask that you carefully confirm all the details as you process your transfers, as well as to contact support and provide feedback to us for any issues that you may encounter.
In addition, we're temporarily removing the identity verification on the Amazon GC cash out option and raising the max to $250 per day.
We will be releasing the bank transfer feature to our participant community in waves over the course of the next few days. This will ensure us that we'll be able to catch any issues early, as well as to have a smooth rollout for all of you. I know you all have been very understanding and patient through this entire ordeal and we thank you in advance for your continuing patience as well as your collaboration in helping us get through this.
With regards to PayPal, we learned that they had deemed our account as "risky" and decided to terminate our relationship with no details, heads up, or any prior warning. Good news is that we were able to get ahold of an individual there that is now currently looking into reviewing this further. We still do hope to have resolution on this matter in the coming days.
Please stay tuned for further announcements. Thank you!