03/25 - Fantastic Friday!

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Does anyone here know anything about working for Apple as an at home tech support person? I'm mostly pc, but have worked with Macs for graphic design. I have a design interview on Monday, but an Apple recruiter is also asking if I'm interested in their training for at home support. It sounds good moneywise, but stressful and doesn't seem to have as much of an overlap with possible future film/video related work as graphic design might provide.
 
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In the demographics, the age range only goes up to 64

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Michele said:
Does anyone here know anything about working for Apple as an at home tech support person? I'm mostly pc, but have worked with Macs for graphic design. I have a design interview on Monday, but an Apple recruiter is also asking if I'm interested in their training for at home support. It sounds good moneywise, but stressful and doesn't seem to have as much of an overlap with possible future film/video related work as graphic design might provide.
Click to expand...
I have cousin working part-time who quit as CS there last year-not sure that it's the same position, but she didn't like the stress.

She said they had been moving to a subscription model for everything, and people were very unhappy with needing to pay extra for everything, on top of being some of the most entitled people she had ever met (lives in Orange County, so that's saying something)

She said that the negativity and talk tracks weren't something she liked. They had keystroke logging/productivity trackers and illogical quotas. She works for Dell now, says it's much more relaxed.

If you need the cash, it's a solid job-she was doing $19/hrish right out of college though, but really didn't like the pace, and other companies are very close or better pay-wise, for less stress.

Edit: She has a STEM (don't remember the exact field-computer something) degree from San Diego State, not sure if that is required for the type of support you would be doing.
 
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Thank you so much for the feedback. No, I am only a little bit of a tech person, I actually got my start in a new media internship coding, but got pulled over to the graphic design department. Now, all these years later, I've returned to school to get a formal 4 yr degree in Film production after just completing coursework for another AA in film.
This Apple tech position has 9 weeks of paid training that doesn't require any degree and is supposedly paying $20/hr from what I can see. But some of the mid to negative reviews of the job say the same thing that you're saying she experienced about the stress and micromanagement....maybe I'll just stick to making things pretty in design or film, editing, writing... I guess we'll see what happens Monday or maybe look at other tech help positions.
Lumius said:
I have cousin working part-time who quit as CS there last year-not sure that it's the same position, but she didn't like the stress.

She said they had been moving to a subscription model for everything, and people were very unhappy with needing to pay extra for everything, on top of being some of the most entitled people she had ever met (lives in Orange County, so that's saying something)

She said that the negativity and talk tracks weren't something she liked. They had keystroke logging/productivity trackers and illogical quotas. She works for Dell now, says it's much more relaxed.

If you need the cash, it's a solid job-she was doing $19/hrish right out of college though, but really didn't like the pace, and other companies are very close or better pay-wise, for less stress.

Edit: She has a STEM (don't remember the exact field-computer something) degree from San Diego State, not sure if that is required for the type of support you would be doing.
Click to expand...
 
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